Ashton Community Science College
People and Pay Services have been amazing since we engaged their services in April 2013. The key factors for me are:
- Accurate pay – Change of contract forms are checked and dialogue happens if our HR provider has concerns.
- Payroll is checked and double checked and we get one final check before it runs.
- Personal service – Colleagues at People and Pay Services know our names, and more importantly they have a detailed knowledge of our staffing structure at Ashton Community Science College.
- Quality pay and conditions advice and guidance – I am now confident that I get the right advice the first time!
It truly feels like People and Pay Services are part of ‘team Ashton’!
Business & Premises Development Director
We have had the pleasure of working with People and Pay Services for over four years, having moved away from the local authority payroll service. Their service has exceeded our expectations for a HR and payroll company and has been very cost effective. With many years of experience in HR and payroll they have made the monthly payroll exercise an easy process and also have the depth of knowledge to handle any queries or issues. Outsourcing payroll was one of the best decisions we have made, saving us both time and money, and in the knowledge that the process is in safe hands with People and Pay.
Mr Mark Reed
Director of Business & Finance
We have been working with People and Pay for over three years now. They provide a highly responsive and excellent quality service. We have found them to be nothing but 100% reliable – they are not a faceless service provider – they are people who understand our Trust family and the needs of our staff, that’s really important to us.
People & Pay truly embody their strap line of ‘Where people DO matter.’
In a world now dominated by automation – press 1 for this, 2 for that, People & Pay are a refreshing change delivering outstanding customer service. I am always greeted by the friendly voice of someone I know who goes ‘above and beyond’ to help. By taking a pragmatic approach nothing becomes an issue and they embrace new ideas putting us, the customer first. They are always willing to listen to ideas for improvement and tailor their services to meet the needs of individual schools.
Changing HR & payroll providers is not a decision one takes lightly but I have no hesitation in recommending their services.
Hillside Specialist School and College
Having worked with the Team at People and Pay Services for over three years, their work in offering us a personalised, comprehensive HR service has been second to none. They are always there to offer support and impartial advice whenever needed, are knowledgeable and offer a professional service at an affordable price.
School Business Manager
The Hollins Technology College
People & Pay have delivered a massive improvement in the quality and price of our HR/Payroll service. The personalised support we received is frankly second to none and the vast experience that is contained within their team is exceptional. We’ve made many changes here in school over the past 9 years, but I would honestly pick this one out as the change that has delivered the greatest and most consistent benefit to the school. Reporting is effective, efficient and helpful and the team will always endeavour to help regardless of how mundane the question might be.
Finance & Business Manager
People and Pay Services have provided Payroll and HR to Morecambe Road School for nearly 18 months. Over this time my confidence in the team’s expertise has increased beyond my original hopes. Their prompt responses to my payroll and HR queries are now valued by myself, senior management and the staff.
The People and Pay team members are always professional and effective in their roles. They understand schools and the individual context of each school they service. More than that, the team staff never make you feel that you are asking a trivial question or raising an invalid query.
On a financial perspective I now have more detail about the school staff pay, impacts on budget and can provide more efficient monitoring of the salary budgets. This is crucial during these times of tight budgets and increasing demands. I receive the salary costs mid-month so that I have time to check salaries/claim payments and enter details onto the finance system. Any corrections can then be made before the salary payment is made at the end of the month.
Fiona Gill, FISBL
School Business Manager
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